Damage to your vehicle’s auto glass must be repaired in a timely manner to prevent issues with visibility and other safety concerns. In this case, you may choose to go through your insurance company to have the work performed as quickly as possible. To help expedite the process, here are some general steps to filing an auto glass claim.
Go Over Your Coverage Information
The first step to any auto insurance claim is to revisit your policy documents. Different types of car insurance cover different occurrences, so you should verify that you have the proper coverage to perform auto glass repairs. Depending on the cause of the damage, your claim may be covered by comprehensive or collision coverage.
In addition to ensuring that you have all the proper information to file a claim, reviewing your insurance can also help you determine whether a claim is in your best interest. For example, if your deductible exceeds the cost of the auto glass repairs, it might make more sense to pay for repairs out of pocket.
Contact Your Insurance Agent
Your insurance agent can help you process the claim directly (although some insurers may ask that you submit information digitally). In addition to explaining how the damage occurred, the agent may request photos of the damage, as well as witness statements and/or police reports if applicable. They may also need the names and insurance info for any other drivers involved in the incident.
Research Auto Glass Repair Shops
It’s commonplace for insurance companies to recommend certain auto glass repair shops, but consumers are free to choose any shop they deem worthy of their business. Choosing the right shop is key to having repairs done accurately and in a timely manner. Here are some characteristics to look for when seeking auto glass repairs:
- Good customer reviews
- Services backed by warranties
- Experience with insurance claims
- Skilled and talented repair specialists
- Friendly, transparent service
Your insurance adjuster is free to encourage you to select a shop from a specific list, but the decision is ultimately yours to make.
Trusted Auto Glass Repair Services in Albuquerque
For over 28 years, drivers in Albuquerque have relied on Astro Auto Glass for fast, efficient auto glass repairs, window tinting, and more. Our services are backed by warranties to ensure your peace of mind, and we’re also happy to help walk you through the insurance claims process step by step. Contact us today to learn more to schedule an appointment.
